Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on our site that needs a second look, or want to share feedback on our reviews, we want to hear from you. This page explains the best way to reach us and what to expect once you do.
How to Reach the Team
Email is the most direct and reliable way to contact us. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected]
To help us get back to you as quickly as possible, include a brief note about the nature of your enquiry at the top of your message. That way it reaches the right person without delay.
What You Can Write to Us About
There is no message too small or too specific. These are the most common reasons readers get in touch:
- Content questions — If something in our sweepstakes casino reviews or comparisons is unclear, or you want more detail on a particular platform, just ask.
- Corrections and updates — Sweepstakes casino terms, eligible states, and welcome offers change frequently. If you spot something that looks out of date or inaccurate, please flag it. We take accuracy seriously and investigate every report.
- Suggestions for coverage — Interested in seeing a platform reviewed, a topic explored, or a comparison built? Reader input shapes a real part of our editorial calendar.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino operator and would like to discuss how we work with partners, please introduce yourself and outline your proposal. We will review it and respond.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on social casino platforms, mention this in your message and we will direct you to appropriate support resources.
- Technical issues — Broken links, display problems, or anything on the site that is not working as it should — we appreciate the heads-up.
What Happens After You Send a Message
Your email goes directly to our editorial team — not an automated inbox filter. We read every message before deciding how to respond, which means the reply you receive will be relevant to what you actually asked.
Our target is two working days. During peak periods it may take a little longer, but we will always follow up. If your message involves a factual correction or a potential update to one of our reviews, we will acknowledge it and let you know what action we take.
A Note on How We Work
Social Casinos is an independent comparison site. Our editorial assessments of sweepstakes platforms are based on research and verification — we do not accept payment to improve a ranking or alter a review. Some of the operators featured on this site may pay a commission when a reader signs up through one of our links; that commercial relationship does not change what we write about them.
We cover the sweepstakes casino model because it offers a legal alternative to traditional online wagering for players in states where real-money casino sites are unavailable. Our aim is to give readers the information they need to make informed choices — including the limitations and restrictions that apply to each platform. If anything we have published falls short of that standard, we want to know.
What We Will Not Be Able to Help With
A few things fall outside what we can assist with directly:
- Account or redemption disputes — If you have an issue with a specific sweepstakes casino platform — a delayed redemption, a blocked account, or a bonus that was not credited — you will need to contact that operator directly. We are a review and comparison site, not a player support channel for third-party platforms.
- Legal advice — We can explain how the sweepstakes model generally works and note where availability varies by state, but we cannot advise on your individual legal situation. Check the operator's terms and, where needed, consult appropriate professional guidance.
- Tax guidance — Prize redemptions from sweepstakes casinos may be taxable under federal and state rules. We mention this in our coverage, but tax questions should be directed to a qualified adviser.
Our Commitment to Readers
We publish comparisons of sweepstakes and social casino platforms to help adults in the US make sense of a fast-moving space. The legal framework for these platforms varies by state, terms change regularly, and new operators launch often. Keeping our content current depends partly on readers telling us when something has shifted.
If you have found our site helpful — or if you have not — we would genuinely like to hear either way. Thank you for taking the time to get in touch.